TRAVEL OPTIONS & HEALTH GUARANTEE
PUPPY TRAVEL
When it comes time to bring your puppy home, most puppies travel by plane. Air travel is one of the fastest, most reliable, and most cost-effective means of getting your puppy delivered to their furever home.
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Not all airlines are created equal when it comes to cozy comfort for dogs. Your puppy will fly in a safe, pressurized, temperature-controlled cabin, not to be confused with cargo! You may also elect to have your puppy flown as a carry-on with an Airpanion.
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Puppies typically travel to their new home around the 8-week mark. Small breed puppies cannot leave home until they are at least 2 pounds or 12 weeks of age. This weight threshold will not be determined until the puppy reaches the 8-week mark.
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TRAVEL TO YOUR PUPPY
We will help make local pickup arrangements at our location or a nearby public place.
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AIRPORT DELIVERY
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We'll handle all the logistics, from booking the flight to coordinating safe flight travel arrangements.
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AIRPANION DELIVERY
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Your puppy will fly in the cabin with one of our trusted Airpanion chaperones. We'll handle all the logistics, from booking the flight to airport delivery.
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HOME DELIVERY​
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Delivery within a predetermined radius. When we are required to drive further than Local Pickup (a few miles), we'll make arrangements to have your puppy delivered at a meetup spot while receiving the utmost care when traveling.
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PAMPERED GROUND DELIVERY
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Delivery to you from one of our trusted transportation partners. We will make arrangements to have your puppy delivered nearest you while receiving the utmost care when traveling.
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SNUB-NOSE BREEDS: Some popular breeds often categorized as snub-nosed dogs or short-nosed dogs (e.g., American Bulldogs, Boston Terriers, Boxers, English or French Bulldogs, King Charles Spaniels, Lhasa Apso, Mastiffs, Pugs, Shar-Peis and Shih Tzus) simply do not fly well as they have difficulty breathing even under normal conditions but when subjected to higher altitudes in pressurized, temperature controlled cargo holds their respiratory conditions do not respond well. If Fido is of a snub-nosed breed, he might not be allowed to fly commercially unless accompanied in the cabin. In cases like these, our travel specialists will work with you to determine the best way to get your puppy home.
HEALTH GUARANTEE
We take the health of our puppies seriously and offer a health guarantee for your peace of mind. We ensure that all of our puppies are up to date on their vaccinations and have been given a clean bill of health by a licensed veterinarian. Our puppies are well-cared for and socialized to ensure they are healthy and happy when they arrive in their new homes. If, for any reason, you are not satisfied with your puppy’s health, please get in touch with us immediately. We will work with you to resolve any issues and ensure your puppy is healthy and happy. To view our Health Guarantee, click here: https://petpay.com/howitworks/policy/buyertermsplus